Refunds and Returns
The goods you purchase from this site (www.japan-foods.co.uk), we have a returns policy in accordance with the UK Distance Selling Regulations allowing you to return any item within 7 working days of receiving delivery of your order. Please note that any postage costs incurred when returning your items during this period will be at your own cost, unless the item is damaged, or was sent in error. When you decide to return any of goods you purchase from this website within above period, you must inform us what you are going to return by e-mail or phone in advance. Any goods without informing in advance can not be returned and automatically send back to the sender. This policy does not extend to any items which have been opened or whose seal has been broken, perishable items, sealed audio, video recordings or computer software (which have been unsealed. Items must be returned in pristine and resalable condition. This policy does not affect your statutory rights.